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Southern District of Texas Compels Arbitration Over Insured’s Claim that Arbitration Clause was Unconscionable

March 3, 2020 by Brendan Gooley

The U.S. District Court for the Southern District of Texas recently compelled arbitration despite an insured’s claim that the operative arbitration clause was unconscionable because it required the arbitration panel to comprise “persons employed or engaged in a senior position in Insurance underwriting or claims.” In a rare decision, the court also compelled arbitration with respect to brokers who created the proposal for the policy at issue even though they were not parties to the arbitration clause because the plaintiff’s claim against the brokers was inherently intertwined with and relied on the policy that was subject to the arbitration agreement.

Four commercial buildings owned by the Bhandara Family Living Trust were damaged during Hurricane Harvey. The buildings were insured by a policy that allocated premiums and liabilities among a number of insurers, including Certain Underwriters at Lloyd’s. The trust made a claim under the policy. When the claim was denied, the trust filed suit against the insurers and brokers who prepared the proposal for the policy in Texas state court. The trust claimed that the insurers had breached the policy, acted in bad faith, and violated the Texas Insurance Code and that the brokers had violated the code by failing to disclose an allegedly unconscionable arbitration clause in the policy. The insurers invoked the arbitration clause, but the trust refused to arbitrate and asserted the clause was unconscionable. The insurers removed the case to federal court under the Convention on the Recognition and Enforcement of Foreign Arbitral Awards.

The district court compelled arbitration with respect to the trust’s claims against both the insurers and brokers.

The trust claimed that the arbitration clause was unconscionable and therefore null and void because it provided that “the Arbitration Tribunal shall consist of persons employed or engaged in a senior position in Insurance underwriting or claims.” The trust argued that the clause “guarantee[d] a biased decisionmaker” and that the clause’s invocation of New York law precluded damages permitted by Texas law. The court rejected that argument. It distinguished cases in which the arbitrators had to be selected from a list pre-selected by one side and noted that, in this case, the trust was free to select an arbitrator. The arbitrator would not be inherently biased merely because they were engaged in a senior position in underwriting or claims: The trust was “not limited to employees of insurance companies.” It “could select a broker or agent in a senior position in a business that represents insureds in making claims,” for example.

The trust’s challenge to New York law and the limits that the choice-of-law provision imposed on damages was “collateral to and [did] not call into question the parties’ agreement” to arbitrate. Regardless, the trust was free to make its arguments on that front to the arbitrator.

With respect to the claims against the brokers, the court noted that nonsignatories are rarely allowed to invoke an arbitration clause. However, one situation in which it is appropriate to allow a nonsignatory to do so is when “the signatory to a written agreement containing an arbitration clause must rely on the terms of the written agreement in asserting its claims against the nonsignatory.” In this case, the trust’s claims against the insurers and brokers were “substantially intertwined.” Indeed, the core claim against the brokers concerned the allegedly unconscionable arbitration clause itself. “Because [the trust’s] claim against the Broker Defendants relie[d] on and presumes the existence of the terms of the Policy, arbitration [was] required” as to that claim.

Bhandara Family Living Trust v. Underwriters at Lloyd’s, London et al., No. 4:19-cv-00968 (S.D. Tx. February 20, 2020).

Filed Under: Arbitration / Court Decisions, Contract Interpretation

Kentucky District Court Confirms Arbitration Award Allocating All Environmental Contamination Costs to Petitioner

March 2, 2020 by Nora Valenza-Frost

Following a 2007 settlement concerning the allocation of investigation and remediation costs incurred due to environmental contamination at an industrial complex, the parties agreed to resolve the litigation between the parties and arbitrate the allocation of certain environmental costs. The parties engaged in arbitration from May 2017 to May 2019. The panel issued a final unanimous award assigning 100% of the allocable costs to the plaintiff. The plaintiff sought to vacate the award on the basis that: (1) the arbitrators exceeded their powers by imposing the burden of proof on the plaintiff in violation of the 2007 settlement agreement; (2) the arbitrators manifestly disregarded the legal principle that rejects incremental cost allocation; and (3) the award violated public policy requiring polluters to pay for the environmental harm they cause. The court disagreed with the plaintiff’s arguments and confirmed the award.

As to the plaintiff’s first argument concerning the burden of proof, the court concluded that the settlement agreement was silent as to which party should bear the burden of proof at arbitration. Additionally, the section cited by the plaintiff merely established the procedure by which the parties may initiate arbitration and required “the initiating party to state the amount of Allocable Costs it contends should be assigned to each party, including a brief statement in support of that allocation, presumably to notify the other party what issues will be arbitrated.”

As to the plaintiff’s second argument as to incremental cost allocation, the court found that the panel did not disregard any legal principal but simply found that the plaintiff failed to prove that the defendant “had actually contributed in any material way to the contamination at the Site, or that [the defendant’s] activities were the cause of any of the costs at issue.”

As to the plaintiff’s third argument regarding public policy, the panel found that the “evidence did not establish the amount of contamination caused by [the defendant’s] alleged poor remediation, or the fact or amount of any cost for remediation of any such contamination” for which the defendant would be financially responsible. Thus, 100% of the allocable costs were assigned to the plaintiff, which was not in violation of any public policy.

PolyOne Corp. v. Westlake Vinyls, Inc., No. 5:19-cv-00121 (W.D. Ky. Feb. 11, 2020).

Filed Under: Arbitration / Court Decisions, Arbitration Process Issues, Confirmation / Vacation of Arbitration Awards

Ninth Circuit Affirms District Court’s Order Denying Motion to Compel Arbitration in Putative Class Action Where Defendant Failed To Prove Plaintiffs Assented to Arbitration Clause

February 25, 2020 by Carlton Fields

The Ninth Circuit affirmed the district court’s order denying Double Down Interactive, LLC, and International Game Technology’s (collectively, “Double Down”) motion to compel arbitration in a putative class action filed by Mary Simonson and Adrienne Benson, finding that Double Down failed to carry its burden to prove, under Washington law, that either plaintiff assented to the arbitration clause in Double Down’s terms of use.

Noting “in the absence of actual notice, a browsewrap agreement like the Terms of Use at issue here, is enforceable only if a reasonably prudent user would have constructive notice of those terms,” the Ninth Circuit found that neither Simonson nor Benson received actual notice or constructive notice of Double Down’s terms of use.

The court reasoned “a user would have to closely scrutinize Double Down’s page on the Apple App Store in order to find the Terms of Use during the downloading process. There is no reference to them on the opening screen of Double Down’s page, but rather they are buried at the bottom of the page and accessibly only after scrolling past multiple screens and images that a user need not view to download the platform.” Similarly, the court stated the terms of use during gameplay on Double Down’s mobile platform is just as much of a “hide-the-ball exercise” where a user must first locate a small settings menu in a corner of the screen that is obscured amongst the brightly colored casino games, and then fine the terms of use heading in the pop-up settings menu, which is not bolded, highlighted, or otherwise set apart from the four other headings in that menu.

The court also found that plaintiffs did not receive constructive notice of the terms of use when first connecting to the Facebook platform as “the terms of use are accessible through a gray ‘App Terms’ hyperlink on a pop-up screen that is below and smaller than all other text on the screen” and “does not inform users that they are bound by the terms of use.” Nor do the terms of use hyperlink and accompanying notification that are accessible during gameplay on the Facebook platform cure the notice problem, as the hyperlink and notification become visible only after the user scrolls to the bottom of the platform, and are obscured amongst the brightly colored icons on the Facebook platform, and are set out in typeface that is substantially smaller than all other text on the screen.

The court also rejected Double Down’s other arguments, as repeated use of a website or mobile application does not contribute to constructive notice, nor do the terms and conditions that govern all transactions on the Apple App Store place a reasonably prudent user of the mobile platform on constructive notice of Double Down’s terms of use.

Accordingly, the district court’s order denying Double Down’s motion to compel arbitration was affirmed.

Benson v. Double Down Interactive, LLC, No. 18-36015 (9th Cir. Jan. 29, 2020)

Filed Under: Arbitration / Court Decisions

Former Employees Not Bound by Their Former Union’s Arbitration Agreement

February 20, 2020 by Benjamin Stearns

The former employees of a waste management company sued their former employer for violations of various federal and state labor laws. The company sought to compel arbitration and dismiss the complaint, relying on an arbitration agreement into which the former employees’ union had entered with the company more than 10 months after the former employees had left the company and commenced litigation. The court found that the determination regarding whether the employees were parties to the agreement was a “threshold inquiry [and] is the type usually decided by a court unless the parties have ‘clearly and unmistakably’ agreed to arbitrate that issue.” Finding no clear agreement to consign such threshold inquiries to the arbitrator, the court went on to hold that the arbitration agreement applied only to “present and future employees,” not past employees, and therefore did not bind the plaintiffs. The court distinguished Raymond v. Mid-Bronx Haulage Corp., No. 1:15-cv-05803 (S.D.N.Y. Nov. 2, 2017), in which the court held that a union contract may require past employees to submit their claims to arbitration. Raymond‘s holding was conditioned on the employee still being a member of the union. In addition, the arbitration agreement in Raymond explicitly applied to “past employees.” Here, no such explicit language was included in the arbitration agreement, nor were the past employees still members of the union. As such, they were not parties to, and therefore not bound by, the agreement to arbitrate. The court therefore denied the motion to compel arbitration.

Orlando v. Liberty Ashes, Inc., No. 1:15-cv-09434 (S.D.N.Y. Jan. 15, 2020).

Filed Under: Arbitration / Court Decisions, Contract Interpretation

Court Compels Arbitration of Balance Billing Dispute Under a California Health Plan, Severs Certain Unconscionable Provisions, and Rejects Class Arbitration Proceedings

February 18, 2020 by Michael Wolgin

A patient sued her health plan and the plan’s debt collector under various California and federal laws in connection with alleged attempts by the plan to unlawfully collect the balances of the plaintiff’s medical statements that were in excess of the insurance allowed amounts. The defendants moved to compel arbitration based on arbitration agreements that the plaintiff executed when she enrolled in the health plan from year to year beginning in 2012. The plaintiff, however, opposed arbitration, arguing that (1) the arbitration agreements did not comply with section 1363.1 of the California Health and Safety Code, which requires that an arbitration provision be “prominently displayed” and meet certain other conditions, and (2) the agreements were unconscionable.

The court rejected the plaintiff’s arguments. With respect to section 1363.1, the court found that it was preempted by the Affordable Care Act for the time period in which that law was applicable and that the plan’s arbitration disclosures complied with the law. And as to unconscionability, the court found that the agreements’ attorney fees and cost-splitting provisions were unconscionable, but these provisions could be severed from the arbitration agreements and would not preclude arbitration.

The plaintiff also argued that, if the court were to compel arbitration, it should be on a class basis because the arbitration agreements included references to “parties” asserting a claim (in plural form). The court, however, was not convinced. Relying on the U.S. Supreme Court’s Stolt-Nielsen decision and Ninth Circuit authority, the court held that even an ambiguous arbitration agreement did “not provide a sufficient basis to conclude that parties to an arbitration agreement agreed to” resolve their dispute in a class proceeding. The court therefore compelled individual arbitration.

Hunter v. Kaiser Foundation Health Plan, No. 3:19-cv-01053 (N.D. Cal. Jan. 17, 2020).

Filed Under: Arbitration / Court Decisions, Contract Interpretation

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